Posted by:Optimum Patient Care
Engagement Officer
United Kingdom England, Cambridge21.04.2022Staffing Company
Job details
Requirements
- Educated to a degree with an equivalent level of experience of working in customer engagement.
- Excellent written and verbal communication skills, with experience of drafting, editing and creating content across communication platforms
- Strong interpersonal, networking and presentation skills
- Excellent organisational and time management skills
- High attention to detail, and ability to work proactively on own initiative and with limited supervision.
- Ability to work effectively as part of a team
- Ability to work under pressure, prioritise and deliver to agreed deadlines
- Ability to work in a fast-paced environment, meet deadlines, and be part of a multidisciplinary team.
- IT-literate with the ability to use multiple integrated systems and with excellent keyboard skills.
- Able to capture information timely and accurately during the contact
- Demonstrated capability to manage own workload and make informed decisions, working to tight and sometimes changing timescales
- Able to work accurately with excellent attention to detail including proof reading of materials, ensuring professional and accurate communications
- The ability to work with others and develop strong collaborative networks across a variety of stakeholders and clients
- Enthusiastic and motivated to learn and assimilate new skills and take personal responsibility to do so
Benefits
- Pension scheme
